We aim to respond to all enquiries within 2 business hours during working hours (Mon–Fri, 8:30am–6pm UK time). For urgent requests, please call us directly on +44 (0)20 7946 0000.

Not at all — that's what we're here for. Many clients come to us with just a rough brief, a budget and a deadline. Your dedicated Merchandise Consultant will help guide you through product options, quantities and timelines.

It varies by product, but most items start from 25 units. Some products (like gift boxes and yoga mats) start from just 5. We'll always confirm minimums when presenting options.

Yes — we actively encourage it. We can provide unbranded samples of most products. For larger orders, branded pre-production samples are also available before bulk production begins.

Yes — we ship to over 47 countries. Our global fulfilment team handles customs, duties and last-mile delivery. International shipping quotes are included in our proposals.