We're a team of creative strategists, product specialists and sustainability experts on a mission to make branded merchandise better for everyone.
Founded in London in 2004 with a simple belief: branded products should feel as considered as any other part of your brand experience.
What started as a small studio sourcing T-shirts for local events has grown into a full-service merchandise agency partnering with organisations across Europe and beyond. Along the way, we became a certified B Corp, formalising our commitment to using business as a force for good.
Today, we work with some of the world's most ambitious brands β from FTSE 100 companies to mission-driven startups β helping them create merchandise that people actually want to keep.
Every product we create is an opportunity to connect, inspire and do something good for the planet.
Sarah co-founded BrandCraft in 2004 after a decade in brand strategy. She's obsessed with the intersection of commerce and sustainability.
Marcus leads our in-house artwork studio. With 15 years in brand design, he ensures every product tells the right story.
Priya drives our B Corp commitments and sustainable sourcing strategy. She's planted over 300,000 trees through our Ecologi partnership.
James leads our Merchandise Consultant team, ensuring every client gets the perfect product for their brief, on time and on budget.
We're always looking for new products, new processes and new ways to delight our clients. Standing still is never an option.
Every decision we make considers its impact on people and the planet β from the products we source to how we run our offices.
We never compromise on quality. Our Feefo Platinum rating reflects a decade of delivering products that exceed expectations.
We're not just suppliers β we're partners. We invest in understanding your brand, your goals and your deadlines.
From supply chain traceability to honest pricing β we believe transparency builds the trust that powers long-term relationships.
We give back β through tree planting, community projects and supporting causes that align with our values and those of our clients.
BrandCraft founded in London by Sarah Chen & co-founders
Celebrated our 100th client β Virgin Atlantic
Became one of the first UK merchandise companies to achieve B Corp certification
Expanded to Ireland, Netherlands and UAE markets
Planted our 1 millionth tree through our Ecologi partnership
Feefo Platinum Trusted Service Award β 10th consecutive year
Whether you need 25 or 25,000 items, we'd love to help you create something brilliant.